Frequently Asked Questions

Recycling FAQs · Shipping FAQs · Registration FAQs

Recycling Program

What types of organizations can participate in the program?

GreenSchoolProject is open to education and nonprofit, childcare centers, libraries, sports teams, scout troops and more.

Is there a time limit to your program?

There is no expiration or deadline set with the GreenSchoolProject program. Active accounts are those that send at least one box of cartridges, cell phones, laptops, and small electronics within a 12-month period. If an account is not active, it still remains in our database and can be accessed by calling a customer service representative. Registered organizations are encouraged to participate year round.

What types of materials do you provide to help us get the program up and running?

After completing the registration form, participants have immediate access to an online account where they can retrieve GreenSchoolProject’s extensive collection of promotional resources. This includes downloadable letter templates, customizable flyers, posters and other materials.

Is there any risk associated with handling printer cartridges?

Printer cartridges are not considered toxic and do not pose a threat. The ink in them is no more harmful than the ink that is used in a pen.

How do I know what cartridges GreenSchoolProject accepts?

GreenSchoolProject provides a complete list of acceptable cartridges in our “Acceptable Items” tab. Click here to view.

What should I not send into GreenSchoolProject?

GreenSchoolProject does not accept toner bottles, batteries, ink ribbons, phone cords and/or chargers or anything that is not an inkjet/toner cartridge, cell phone, laptop, or small electronic.

I have cartridges to turn in that aren't on your list, what should I do with them?

Cartridges that are not on the Acceptable Items list are recycled and GreenSchoolProject will pay you 5 cents.

Why don't you accept ribbon cartridges?

Ribbon cartridges cannot be refurbished, and therefore do not qualify.

We have unopened cartridges but we do not have a printer that can use them. Can we recycle them and earn credit?

Yes, you will receive the same credit value as an empty one.

Do all old cell phones qualify for recycling?

Most major brands of cell phones in use currently qualify for recycling. These include Audiovox, Ericsson, Kyocera, Motorola and Nokia. Check the most up to date list of Qualifying Cell Phones to get the current pricing.

Do I need to send in any of the accessories with my cell phone?

Please do not send cell phone accessories such as chargers, cases or headsets. These items cannot be recycled through GreenSchoolProject.

Shipping cartridges, cell phones, laptops, and small electronics

Do I need to supply my own boxes for shipping collected cartridges, cell phones, laptops, and small electronics?

GreenSchoolProject provides you with all of the pre-paid UPS shipping labels needed to send your cartridges, cell phones, laptops, and small electronics. Shipping labels and boxes can be ordered as you need them through the website or by calling our toll free number. There is never a charge for labels and/or boxes.

Do I need to pay to ship the boxes to you?

GreenSchoolProject covers the shipping of all boxes that are labeled with our UPS prepaid A.R.S. labels from your location to our processing center.

How do I get UPS to pick up my cartridges, cell phones, laptops, and small electronics?

Boxes can be shipped via UPS by simply leaving the boxes at a regular UPS pick-up site. If you do not have a regular UPS pick-up at your location, drop the boxes to any authorized UPS shipping location. Visit UPS for a complete listing. Please do not call UPS for a pick-up. You will get charged a $10 fee for any pick-ups that are scheduled even if you have a UPS account. This fee cannot be waived by GreenSchoolProject.

Can I use a carrier other than UPS to ship my cartridges, cell phones, laptops, and small electronics?

GreenSchoolProject only covers the cost of shipping boxes with our prepaid ARS labels.

Do I need to fill in any paperwork in order to ship my cartridges, cell phones, laptops, and small electronics?

There is never any paperwork involved in shipping cartridges, cell phones, laptops, and small electronics to GreenSchoolProject. If you wish to keep a list of what you have shipped for your own records, please feel free to do so. You do not need to send in anything with your cartridges, cell phones, laptops, and small electronics. The prepaid shipping labels already contain your organization's account information.

Registering

How do I register?

You can register your organization online. Or you are welcome to call a customer service representative toll free at 1.877.882.5032 and register over the phone.

Is there a fee to register?

There is no fee to register, and there is never a fee for participating in the program.

Why do I need to supply an email address when I register?

GreenSchoolProject depends greatly on being able to contact participants via email. We will never sell email addresses to other companies. We simply use emails to contact you regarding contests, new updates to the website, and for confirming orders and requests. Our experience has shown that staying informed through email communications will help maximize your program's success.

Other schools/organizations in my area are already participating. Should I even bother signing up?

Yes! More than 75% of the cartridges used this year will be thrown away when they are empty. Collect your share for great rewards! Cartridges can be collected from outside of your community and even outside of your state.

Our school/organization is already recycling cartridges, cell phones, laptops, and small electronics, why should we switch to GreenSchoolProject?

GreenSchoolProject was created to be a community-wide fundraising effort. Therefore, you may find that even though your school/organization recycles its cartridges, cell phones, laptops, and small electronics, many businesses and community members do not. You can obtain the support of these outside sources and find the program to be extremely beneficial to you. We provide the materials to promote your program after you have completed the registration. You can also recycle cell phones, laptops, and small electronics.

I lost my password, what should I do?

Feel free to use our online form to recover your password, or you can call us toll free at 1.877.882.5032 or email support@greenschoolproject.com. We will send the information to the email address used when registering.